Terms of Service

All quotes provided online or over the phone are preliminary estimates. Final pricing may vary based on:

• Actual inventory on moving day
• Access conditions — stairs, elevators, parking, building restrictions
• Additional services requested on-site
• Distance between locations

A written confirmation of your final price will be provided before the move begins.

Local moves carry a three-hour minimum on the crew's labour, plus that crew's truck fee for the day. Both are published on the pricing page before you book, not disclosed at booking.

No deposit is taken, on any move. You book the date and pay when the work is done.

Payment is collected on site roughly 45–60 minutes before the crew finishes, once the final hour count is clear, so you can see the work before you pay for it. Cash, card (Visa, MasterCard, Amex, Discover — no surcharge), Apple Pay, or Zelle to romanov@easy-move-florida.com, which is the only Zelle address we use. A request to send Zelle anywhere else does not come from us.

We accept:

• Cash
• Credit and debit cards (Visa, MasterCard, Amex, Discover) — no surcharge
• Apple Pay
• Zelle to romanov@easy-move-florida.com — the only Zelle address we use. A request to send Zelle to any other address or phone number does not come from us.
• Other approved payment methods confirmed at booking

Customers are responsible for:

• Providing accurate information about inventory and locations
• Ensuring clear access to all pickup and delivery locations
• Securing valuables, personal documents, and irreplaceable items prior to the move
• Informing us of any building-specific requirements (COI, elevator reservations, etc.)

Easy Move Florida is not liable for:

• Items packed by the customer
• Pre-existing damage to furniture or property
• Delays caused by building restrictions, traffic, or external factors beyond our control
• Items of extraordinary value unless declared and agreed upon in advance

For high-value or specialty items (art, antiques, safes), please inform us in advance so appropriate measures can be arranged.

Cancel or reschedule free of charge with more than 48 hours' notice. Inside that window, call us and we will move the date — there is no cancellation fee.

Nothing is added for weekends, high season, fuel, stairs, elevators, long carries or heavy items. The hourly rate you book is the hourly rate you pay, seven days a week and year-round.

If storage services are requested:

• Monthly fees apply and are agreed upon before storage begins
• Access to stored items must be scheduled in advance
• Items are stored at the customer's risk unless additional coverage is arranged

Any additional services requested on moving day — beyond what was originally quoted — may affect final pricing. Our team will communicate any changes before proceeding.

These terms are governed by the laws of the State of Florida. Any disputes shall be resolved in Miami-Dade County, Florida.